References

Sunrise is the strong number two telecom provider in Switzerland and offers outstanding services to private and business customers.

René Huser - Product Developer eChannel: Sunrise decided for TelcoBill due to its strong flexibility, performance and usability. Ergon excelled with fast and professional delivery of a prototype after we explained our needs. "Sunrise cost manager" is a key solution for our customers which creates a real difference between us and our competition.

Versatel Germany is a leading telecom Company with a remarkable telecommunication network all over Germany. TelcoBill has been an innovative and reliable product for the last years. To further enhance customer satisfaction, they recently upgraded to the even more full-fledged release 2.0

UPC Netherlands is a leading service provider for internet, TV and telephony in Netherland serving over two million households. UPC NL is a subsidiary company of Liberty Global, Inc. and part of UPC Broadband Division. UPC Netherlands uses TelcoBill for their valued business customers .

Telenet is Belgium´s largest provider of broadband cable services. Telenet concentrates on delivering cable television, high-speed internet and telephony services to primarily residential customers in Flanders. Under the name Telenet Solutions it also furnishes services to companies in Belgium and Luxembourg.

Toon Devroye, Telenet: Due to the TelcoBill implementation, Telenet is able to respond better to an increasing demand for high-performance bill analysis and reporting. TelcoBill allows Telenet to move some complexity related to specific customer needs from the paper bill to the TelcoBill application. This allows the customers to manage invoice data themselves, which resulted in decreased internal operational activities at Telenet. The customized TelcoBill implementation has been realized in a narrow time frame of 4 months, which is proof of the good collaboration between the Telenet and Ergon teams.

Deutsche Telefon Standard is Germanys only operator that specializes exclusively on network-based IP-Centrex-Solutions. It adresses primarily SME and is the only provider worldwide, that enables the customer to access all telephony settings using a simple web browser. TelcoBill is completely integrated in their customer facing solution to provide statistics, trends and call analysis.

Nexphone bought Litephone in 2010. Litephone has been on the market since summer 2007. Nexphone uses TelcoBill for their resellers as well as for the end users. A unique feature matches calls rated by two different billing systems, relating the calls' costs to their revenues. This allows resellers to quantify their profits down to a single call. Using the flexible TelcoBill-engine those profits can be summarized and analyzed based on any desired criteria.